Terms of service

These Terms of Service ("Terms") govern your access to and use of the website and the agent-automation services (the "Services") provided by La Compañía de Gatos ("we", "us", "our"). By accessing the site or engaging our Services, you agree to these Terms.

1. The Services

We design, deploy, and operate AI-agent systems on behalf of clients, including multi-runtime agent operations, orchestration, multi-platform bots, and custom tooling. The specific scope, deliverables, and timeline for any engagement are agreed in a separate written proposal or order.

2. Eligibility & accounts

You must be able to form a legally binding contract to use the Services. The public website does not require you to create an account, sign in, or submit personal information beyond what you choose to send us through our contact form.

3. Orders, fees & payment

Fees for engagements are set out on our pricing pageor in your individual proposal. Payments are processed by our third-party merchant of record, which acts as the seller of record for transactions, issues invoices, and handles applicable taxes. By purchasing, you also agree to the payment provider's terms presented at checkout.

4. Acceptable use

You agree not to use the Services to:

• Violate any applicable law or regulation;
• Build automation intended to harm, defraud, or deceive third parties;
• Infringe the intellectual property or privacy rights of others;
• Attempt to disrupt or compromise the integrity of our systems.

5. Intellectual property

Unless otherwise agreed in writing, deliverables created specifically for you under an engagement are licensed or assigned to you on full payment. Our pre-existing tools, frameworks, and know-how remain our property.

6. Confidentiality

Each party will protect the other's non-public information disclosed during an engagement and use it only to perform under these Terms.

7. Warranties & disclaimers

The website is provided "as is". AI systems are probabilistic and may produce errors; we do not warrant that outputs will be accurate or uninterrupted. Service-specific commitments, if any, are stated in your proposal.

8. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages. Our aggregate liability for any engagement is limited to the fees paid for that engagement.

9. Termination

Either party may terminate an engagement as set out in the applicable proposal. Recurring plans may be cancelled in line with our refund policy.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the date above. Continued use of the Services after changes constitutes acceptance.

11. Contact

Questions about these Terms? Reach us through our contact page.